|HOW DO WE PRINT? |
Industry-leading printing on fabric achieves the highest quality, photo-realistic fabric prints available. Choose from a large selection of substrates including solid opaque fabrics to light weight sheer meshes.
Images printed using Photo Flag technology will actually bleed through the fabric, allowing the image to be seen from both sides.
Ink Jet prints are known for their vibrant colors and excellent UV durability. With the ability to print on a wide on a variety of durable substrates, Ink Jet graphics are economical and many materials work great in outdoor applications.
State-of-the-art large format digital photographic equipment provides the highest quality continuous tone prints available. For added protection and aesthetics, graphics can be laminate and mounted to a large selection of rigid substrates.
ARE THESE PRODUCTS GUARANTEED?
Moss offers their simple - Hassle Free Guarantee - If it breaks, they will fix it! *
•Warranty is for the lifetime of the product and covers breakage that occurs during normal intended use.
•Manufacturer reserves the right to repair or replace the product.
•Customer is responsible for paying return shipping.
•Manufacturer will pay for shipping via ground back to the customer.
*On selected products. Please contact us before returing any product.
WHAT ABOUT FIRE SAFETY?
All Moss fabrics are certified to meet or exceed one or more of the following ratings:
•California State Fire Marshal's Section 13115
•German Fire Code DIN 4102/B1
The appropriate Fire Retardant Certificates are packed with every Moss product. Please inform your account team of any fire code certifications that must be met for your particular project. Fire Retardant Certificates may also be downloaded from the Moss website, if they are lost or misplaced.
HOW DO I CARE FOR THE DISPLAY AND ENSURE A LONG LIFE?
•Fabric should always be handled in a clean area with clean hands and equipment.
•Machine washing and/or drying is not recommended for all fabrics or constructions. Contact Moss with any questions.
•Fabric may be ironed, on or off the frame. Use Permanent Press Setting and non-waxed, non-inked paper between iron and fabric. Keep iron in constant motion and avoid spandex edging.
•Refer to the Emergency Stain Treatment chart for the best way to clean various types of stains.
Packing & Storage
•Be sure fabric is clean and dry before packing.
•Fold inside out or face in along seams and then roll.
•Always pack silk-screened and vinyl graphics with wax-free, ink-free paper or fabric shield to prevent its sticking to another surface. Do not fold applied or silk-screened graphics.
•Pack in original shipping bags.
•Pack bags in corrugated cardboard box for protection when shipping.
•Store product in a cool dry area (40-80F).
Emergency Fabric Repair
•Use clear tape supplied in repair kit that comes with every Moss product.
•Cut to length, longer than tear.
•Peel off backing and apply over ripped area.
•THIS IS ONLY A TEMPORARY REPAIR
Long Term Fabric Care
•Dust periodically with a Swiffer® wipes
•Hand vacuum fabric with an upholstery attachment as needed
•The best way to extend the life of your Moss fabric is to maintain an environment with controlled and consistent heat and humidity levels.
•High levels of UV light can shorten the life of your Moss fabric. If your product will be used in a high UV light environment, please let moss-mart.com know during the planning stages of your project so an appropriate fabric choice or treatment can be used.
Stain Removal Guide
Stain Best Cleaner Alternative Solutions
Blood Shout® Amodex®, 3% Hydrogen Peroxide
Loose Dirt Stiff Brush Shout®, Pre-Spot®, 303 Fabric Cleaner
Fingernail Polish Denatured Alcohol Acetone
Ink Tape/Denatured Alcohol Amodex®
Lipstick Shout® Amodex®
Oil, Grease K2r® Corn Starch & Shout®
Pencil Tape/Denatured Alcohol Amodex®, Pre-Spot®
*Note: The treatments listed above are general and may not be appropriate for all fabrics. Please call moss-mart.com when in doubt.
Emergency Stain Treatment
1.Promptly treat stain.
2.If possible, remove fabric from the frame. Mark the stained area before removing fabric to make it easier to find the stain.
3.Identify the stain before you treat it. Use the Stain Removal Guide.
4.Apply treatments from the side away from the stain (usually the inside face of the product). This is not possible with 'coated fabric' (Coated fabric is fabric that has a sealant or wax-like surface.) and fabric constructions that have a liner. Stains on either of these must be treated from the stain side.
5.Use water sparingly. Too much can cause water stains or spread original stain.
1.Lift, scrape or blot as much of the stain off as possible. (Blot with provided white cloth or similar material. Avoid paper products)
2.Work from the outside edges toward the center of the stain.
3.Masking tape can be an effective lifting device for drier materials like loose dirt, pencil and ink.
4.Most natural stains may be treated with distilled water.
◦Apply water to the back of the stain, and force it through fabric by pushing on the back side while stretching the fabric, or add water while blotting, using care to keep the wet area as small as possible. Repeat procedure until the water runs clear.
5.For stains not responsive to water, follow the Stain Removal Guide and the manufacturer's instructions or call moss-mart.com for assistance.
◦Rinse cleaners from fabric with distilled water, blotting from the outside of the stain in towards the center and dry thoroughly to avoid spreading the stain.